Vault automatically generates PDF viewable renditions for Microsoft™ Outlook™ Mail Message (MSG) and Electronic Mail File (EML) document source files. The renditions feature clickable embedded links and the files support full-text search. The rendition shows the Sent date and time in the GMT time zone.

About Attachment Handling

Vault can treat email attachments in several ways:

  • If the email file is a document’s source file and the document type allows attachments, Vault creates a document attachment for each of the email’s attachments.
  • If the email file is a document’s source file and the document types does not allow attachments, Vault ignores the email’s attachments.
  • If the email file is an attachment on another document, Vault ignores the email’s attachments.
  • Once the viewable rendition is generated, you must refresh the Doc Info page to display any included attachments.

When versioning a document by uploading a new source file, Vault compares the document’s existing attachments to the new source file’s email attachments:

  • If the email attachment on the new file has the same filename and checksum as the existing document attachment, no changes occur for the existing attachments.
  • If the email attachment on the new file has the same filename, but a different checksum, Vault versions the attachment.
  • If the email attachment on the new file has a different filename, Vault treats it as a new attachment.